Privacy Policy

Privacy Policy

PLEASE READ THE FOLLOWING PRIVACY POLICY BEFORE REGISTERING OR USING THE FOOD ORDER NETWORK SERVICES AS EITHER A REGISTERED USER OR A GUEST:

Thanks for visiting! Food Order Network, Inc. (“Food Order Network,” “we,” “us,” or “our”) welcomes you to our sites and services. We appreciate that you have decided to access and use the FoodOrderNetwork.com website and/or our social media sites (the “Sites”), and/or our mobile applications (the “Mobile App,”) and collectively with the Sites and the Website, (the “Services”).

Your privacy is important to Food Order Network and this Privacy Policy lays out Food Order Network's policies and procedures surrounding the collection and handling of such information. If you do not agree to all the terms and conditions of this Privacy Policy, please do not use the Sites. This Privacy Policy applies only to the Sites. It does not apply to any restaurant websites, other third party services linked to Food Order Network Sites or offline activities related to Food Order Network services, conditions of our Privacy Policy, which is hereby incorporated by reference (collectively, this “Agreement”). If you do not agree to any of these terms, then please do not use the Services.

INFORMATION FOOD ORDER NETWORK COLLECTS

Personal Information

Food Order Network may collect personally identifiable information including your name, address, city, state, zip code, phone number, email address, and other addresses you may store in your profile.

Billing Information

We may collect your credit card information in order to use the Food Order Network Services, including the type of card, name on the card, card number, expiration date, and security code. We do not share your credit card information with any third party nor the restaurants you order from using the Food Order Network Services. Your payments are processed directly by Food Order Network.

Location Information

In order to provide access to the Services while you are using a mobile device, we may automatically collect geolocational information from your mobile device, your wireless carrier, or certain third-party service providers ("Geolocational Information"). Collection of Geolocational Information occurs only when the Services are running on your mobile device. You may decline to allow us to collect such Geolocational information, in which case Food Order Network will not be able to provide certain services to you.

Other Information
From You

We may collect information you voluntarily provide about yourself, such as interests, food preferences, favorite restaurants and other information you voluntarily provide.

From Your Activity

We may automatically collect information when you use the Services, such as the type of device from which you access the Services, your IP addresses, browser type and language, screen resolution, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Services you visit, what you order and from which restaurants, and similar information concerning your use of the Services.

From Cookies

We may collect information using ("cookies") technology. Cookies are small packets of data that a website stores on your computer's hard drive so that your computer will ("remember") information about your visit. We use cookies to help us collect Other Information and to enhance your experience using the Services. If you do not want the Services to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your browser's documentation for information on how to do this. However, if you decide not to accept cookies from us, the Services may not function properly. When the Services is made available to you through Social Media and/or other third-party sites, please be aware that these other sites maintain their own policies regarding cookies and the collection and use of information. You are responsible for reviewing those policies.

From Other Sources

Information that we collect or receive from Social Media sites and/or other sites on which you have used the Services in accordance with their terms of use and privacy policies.

FOOD ORDER NETWORK'S USE OF COLLECTED INFORMATION

Food Order Network uses information collected to create users' Food Order Network Accounts, to communicate with users (directly and through participating restaurants) about Food Order Network services, offer users additional services, assist with customer service inquiries, offer promotions and special offers, charge for purchases and gratuities made through Food Order Network and fulfill Food Order Network orders. Users may opt to allow Food Order Network to store certain personally identifiable information. Food Order Network uses certain stored personally identifiable information to customize future order processing for you. You may request that Food Order Network cease storing certain personally identifiable information at any time, but you might not be able to take advantage of certain customized features. Users may affirmatively opt-out of receiving promotional communications from Food Order Network by contacting Food Order Network or unsubscribing to emails you receive. Food Order Network may also use personally identifiable information to enforce the Food Order Network Terms of Use.

Food Order Network does not sell any personally identifiable information it collects through the Services to third parties. Food Order Network shares collected personally identifiable information with restaurants only to the extent required to fulfill Food Order Network orders. FOOD ORDER NETWORK DOES NOT SHARE YOUR CREDIT CARD INFORMATION WITH PARTICIPATING RESTAURANTS. Food Order Network may share collected personally identifiable information with third-party vendors and service providers with whom Food Order Network works to provide application programming interfaces ("APIs") and other functions for the Services in connection with the delivery of Food Order Network services only to the extent necessary to provide those APIs and services. Full credit card numbers are transmitted to Food Order Network's credit card processor for the purpose of processing payments only. Food Order Network may allow certain social media platforms to host plug-ins or widgets on the Sites which may collect certain information about those users who choose to use those plug-ins or widgets. Food Order Network may also disclose personally identifiable information to third parties such as attorneys, collection agencies, tribunals or law enforcement authorities pursuant to valid requests in connection with alleged violations of Food Order Network terms of use and service or other alleged contract violations, infringement or similar harm to persons or property.

Food Order Network may share aggregated information which is NOT personally identifiable to third parties based on activities conducted through the Food Order Network Services. Examples of such uses of aggregated information may be along the lines of people in Texas prefer one type of salad dressing over another's or the market share of orders of a certain category of product have increased 5% in the northeast.

User generated content posted through the Services such as service/restaurant reviews and certain social networking preferences (e.g. pages you "Like" or "Follow") may be viewed by the general public. Accordingly, Food Order Network cannot ensure the privacy of any personally identifiable information included in such user generated content.

FOOD ORDER NETWORK'S PROTECTION OF PERSONALLY IDENTIFIABLE INFORMATION

Food Order Network uses reasonable security measures equal to or exceeding industry standard to protect personally identifiable information from unauthorized access, destruction, use, modification and disclosure. Unfortunately, even with these measures, Food Order Network cannot guarantee the security of personally identifiable information. By using the Services, you acknowledge and agree that Food Order Network makes no such guarantee, and that you use the Services at your own risk.

ACCESSING AND CORRECTING YOUR PERSONALLY IDENTIFIABLE INFORMATION

Registered Food Order Network users can access and change their own personally identifiable information by editing their profile on the Food Order Network website. If you have questions regarding Food Order Network's use or collection of your personally identifiable information, please contact Food Order Network at customerservice@foodordernetwork.com.

NON-U.S. RESIDENTS

The Food Order Network services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Services and/or providing us with any information, you consent to this transfer.

CHILDREN UNDER THE AGE OF 13

We do not knowingly collect personally identifiable information from children under the age of 13 through the Services. If you are under 13, please do not give us any personally identifiable information. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personally identifiable information without their permission. If you have reason to believe that a child under the age of 13 has provided personally identifiable information, please contact Food Order Network to investigate.

CALIFORNIA RESIDENTS

Under California Civil Code Section 1798.83, California residents who have an established business relationship with Food Order Network may choose to opt out of our sharing their personally identifiable information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your personally identifiable information to third parties for the direct marketing purposes, please contact Food Order Network by email at customerservice@foodordernetwork.com or via postal mail at:

Food Order Network
Chicago, IL 

CHANGES TO FOOD ORDER NETWORK'S PRIVACY POLICY

This Privacy Policy is effective as of the date stated at the page. Food Order Network may change this Privacy Policy from time to time, and will post any changes at www.foodordernetwork.com/privacypolicy.html as soon as they go into effect. By accessing the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.

HOW TO CONTACT FOOD ORDER NETWORK

If you have questions about this Privacy Policy, please e-mail us at customerservice@foodordernetwork.com.